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Click "contact" for branch phone numbers
BOOKING

Conditions of Hire

We want you to meet our insurance criteria and not receive any charges at the end of your rental – please read these conditions of hire. They should help you avoid any charges or problems when you collect.

Whilst we will do all we can to ensure you get the vehicle chosen we cannot guarantee exact makes and models.

**Please read this prior to confirming your booking to check you are eligible to hire. All bookings are non-refundable (but if you need to change your dates we will do our best to accommodate or hold as a credit) **

Drivers must:

  1. Be between the ages of 25 and 75
  2. Have held a full licence for 2 years or more (please inform us of any endorsement’s)
  3. Be able to bring with you on the day of rental 2 forms of Identification (recent utility bill, bank statement, passport, council tax, credit/debit card are all acceptable)
  4. Provide us with a driver check code or National Insurance number on the day of rental (see: https://www.gov.uk/view-driving-licence for more information)
  5.  Be prepared to leave a £300 deposit or pre-authorisation on a credit or debit card when you collect your vehicle – please check with your card issuer for details of how they handle pre-authorisations
  6. Not take your vehicle outside of the UK – we can quote for this if you like
  7. All drivers must be present at the time of hire
  8. Inform us of your occupation for insurance purposes
  9. Contact us BEFORE your hire period ends if you wish to extend your rental (you may become uninsured & charges may apply)
  10. Call our incident support number if you have a breakdown, warning light or accident
  11. Return the vehicle in a reasonable condition (valeting charges may apply) – smoking is not permitted
  12. Return the vehicle with the same fuel as it had when your hire started (charges may apply)
  13. You must have a D1 category on your licence to drive any vehicle with more than 8 passenger seats
  14. All online bookings are strictly non-refundable!
  15.  Pay all congestion charges, traffic, parking or other offences and penalty charges. Admin fees will apply if received by us. Your nominated card will automatically be charged
  16. We have a NO DOG policy in our vehicles
  17. By hiring from us you agree to your data being shared with third parties such as the Police, DVLA, Insurers and other rental companies

Privacy policy: If you select to be added to our mailing list we will use your email address for marketing purposes only. We will not pass to any third party and will not share your information. You can ask to be removed at any time.

These are the basic conditions of hire. For the full legal rental terms and conditions, click here: