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Full rental terms and conditions

TERMS & CONDITIONS – 3B Vehicle Hire Ltd, Vehicle Rental Detailed Terms & Conditions 


  1. In this agreement, the following terms shall have the meanings hereby respectively assigned them.
Accessories: the spare wheel, tools and other items with which the Vehicle is supplied & any replacements thereof;


Personal Accident, personal effects & goods in transit insurance fees: currently we do not offer insurance for personal effects or goods in transit. We recommend taking out your own policy for such items
Current Tariff: the lessor’s tariff of charges at the commencement of the rental period; Refuelling charge: the surcharge which is added by the lessor to the cost of any ‘top-up’ fuel needed when the vehicle is returned to the lessor, which shall be calculated in accordance with the current tariff;
Driver: the hirer and/or other person named as such or any person specifically approved by the lessor to drive the vehicle during the duration of this agreement; Rental charges: the vehicle hire charges for the rental period, which shall be calculated in accordance with the current tariff, as booked by the renter;
Excess Amount: the fees specified as the excess amount (per item of damage or incident); Rental period: the period commencing at the start of the vehicle hire, as stated and finishing on the redelivery of the vehicle & keys into the physical custody of the lessor;
Excess waiver fee: the fee, which shall be calculated in accordance with the current tariff, which limits the hirers liability to pay the excess amount of the non-waivable excess; Vehicle: the vehicle described and any replacement vehicle;
Hirer: the person named as such on the rental agreement Insurance Policy: the lessors policy of insurance on the vehicle, a copy of which is available for inspection at the rental location;
  1. The hirer acknowledges that:
  2. He shall return the vehicle and its accessories to the place and on the date/time specified in the rental agreement;
  3. He has inspected the vehicle, which is supplied in accordance with the manufacturers specification, subject to any qualification or representation contained in any documentation supplied by the lessor, and is satisfied that the vehicle is in satisfactory condition and is free form apparent defects or damage (except as indicated on the vehicle check sheet); And that the vehicle will be checked upon return for such defects or damage with the lessor and again once cleaned if necessary.
  4. Subject to clause 13 & except where the injury, loss or damage is caused by the lessor, the lessor shall not be responsible for any injury, loss or damage arising from the drivers use of the vehicle, nor shall the lessor be liable for any indirect loss or damage, or, in the case of consumers, damage which was not foreseeable buy you and us; and
  5. The lessor shall not be responsible for any injury, loss or damage arising from any defect or mechanical failure which is not attributable to any breach of the manufacturer’s warranty or any warranty implied by law to take reasonable care or exercise reasonable skill.
  6. During the rental period, the driver shall keep the vehicle and its accessories in his possession and shall not allow a third party to take possession of the vehicle or its accessories and, when not in use, the driver shall keep the vehicle and its accessories adequately protected and secured.
  7. The hirer shall, and shall procure that any driver shall, ensure that the vehicle will not be used:
  8. For hire or reward;
  9. For racing, pacemaking, rallying, speed testing, driving tuition or similar purposes or for propelling or towing any vehicle, trailer or object
  10. In any manner which might render void the insurance policy, or other contract of insurance;
  11. For any illegal purpose or in contravention of any legislation affecting the vehicle, its use or construction;
  12. By any person who:
    1. Is not licenced to drive the vehicle
    2. Is under 25 years of age or over 75 expect without prior authorisation
  • Is under the influence of drink or drugs
  1. Has supplied the lessor with false information
  2. Has not been approved by the lessor as a driver; or
  3. Has been convicted of a motoring offence, the details of which have not been disclosed in writing to the lessor at the commencement of the rental period; and
  1. Outside of England, Wales, Scotland without prior written consent of the lessor.
  2. The hirer agrees to pay on demand:
    1. The rental charges;
    2. Any applicable excess waiver fee, the personal accident, personal effect or goods in transit insurance fees and any refuelling charges
    3. The excess amount in respect of each incident resulting in damage to or loss of the vehicle, its accessories or any property left stored or transported in or upon the vehicle, save to the extent that such damage or loss arises from the actions of the lessor even after return of the rental vehicle;
    4. All fines, charges, penalties, costs and expenses (including all charges and penalty charges incurred under a charging scheme) incurred in relation to the vehicle by the hirer during the rental period, except where caused by the fault of the lessor; and
    5. Any value added tax, local or other taxes payable in respect of any of the above.
    6. Excess mileage charges above 1000 week / 2000 month at the rate of £0.20 per mile + vat unless agreed in advance of the rental and stated on the rental agreement
    7. All rental charges as booked regardless of the vehicle being returned prior to the end of the booked rental period as stated on any rental agreement or subsequent extension. Rental period may be terminated by the lesser at any time at their discretion
    8. All payments made prior to the rental commencing are strictly non-refundable should the hirer amend, change or cancel the booking prior or after the start date and time of the rental
    9. Any reasonable admin fees as a result of us having to arrange repairs, handle fines/penalty charges or other a ministration as a result of the hirers use of the vehicle


  1. The hirer shall be responsible for all losses that the lessor suffers as a result of any damage, fire, theft to or of the vehicle or its accessories during the rental period (unless caused as a result of the lessors negligence or the lessors breach of this agreement), and this shall include any loss of rental income incurred by the lessor as a result.
  2. The hirer and any driver shall:
    1. Ensure compliance with the terms, conditions and limitations of the insurance policy, which shall be deemed to be included in these terms and conditions as if the same were fully set out herin;
    2. Inform the lessor of any loss or damage to or fault developing in the vehicle as soon as the driver or hirer becomes aware of the loss, damage or fault including calling our incident support number outside of office hours. Failure to do so will leave the hirer liable for an increased excess and additional costs ;
    3. At the request and cost of the lessor permit to be done in his own name all acts and things as may be reasonably required by the lessor for the purposes of repairing the vehicle or enforcing any rights or remedies or of obtaining relief from other parties in respect of any loss or damage to or in connection with the vehicle or its accessories;
    4. Be responsible for any losses, expenses or other costs incurred by the lessor by reason of a breach of this agreement by any driver;
    5. Ensure that the maximum payload and individual axle plated weights are not exceeded;
    6. Be responsible for the loading and unloading of the vehicle; and
    7. Obtain or maintain any necessary operator’s licence
  3. The hirer and driver shall not:
    1. Without the prior written consent of the lessor, incur any liability for repairs to the vehicle or its accessories; and
    2. Make any claim for loss or of damage to any property left stored or transported in or upon the vehicle unless due to the lessor’s negligence. The hirer may purchase insurance to cover such loss or damage by indicating in the relevant box on the rental agreement
  4. The hirers liability will be limited to the amount of the non-waiverable excess (as specified) if the hirer pays the excess waiver fee in accordance with the current tariff or is in part of an inclusive tariff rate offered by the lessor. Even if an excess waiver is paid, the hirer shall be responsible for payment of any excess amount where the loss of or damage to the vehicle or its accessories arises from the negligent or wilful action of the hirer or driver.
  5. The rental period shall not be exceeded without the lessors express authorisation in writing and in any event shall not exceed 89 days without a physical vehicle inspection at one of our branches.
  6. If the hirer does not comply with any of the material conditions of this agreement, he shall return the vehicle to the lessor immediately and pay to the lessor on demand such loss as is recoverable at law where that loss is caused by the hirer’s non-compliance. Where the hirer fails to return the vehicle, the lessor may re-take possession of the vehicle and all reasonable costs and expenses incidental to the lessor’s recovery of the vehicle shall be paid by the hirer to the lessor on demand.
  7. If any addition to any alteration to these terms and conditions is required, it is preferable that they are confirmed in writing by the parties.
  8. Nothing in these terms and conditions shall be deemed to exclude or restrict the lessor’s liability for death or personal injury resulting from negligence or any other liability of the lessor which cannot be excluded as a matter of law.


Current admin fees as of June 2024:

Fines/penalty charges / parking offences: £40 + vat (plus the cost of the penalty charge/fine)

Re-fuelling charges: £50 + vat (plus the cost of fuel)





Thank you for purchasing our collision damage waiver. This product is designed to help you avoid any additional costs should your hire vehicle be involved in an accident during your hire. It does not cover all damage or loss of items attached or associated with the vehicle. Please read the terms and conditions carefully and make sure you understand what you are liable for.

  1. Collision damage waiver (CDW)

The collision damage waiver is not insurance and not mandatory. If you accept the CDW, you agree to pay the daily rate for each full or partial day that the vehicle is rented to you. Assuming the vehicle is operated within the terms of the rental agreement we assume responsibility for all damage to the vehicle as permitted by law except any remaining excess as stated on your rental agreement. You accept all other liability. We do not accept liability for lost, damaged or stolen keys, tyre damage or replacement. We do not accept any liability for costs as a result of breaking any law or storage costs associated.

  1. Damage / Loss / Condition of the vehicle

If you have not accepted the CDW or if the vehicle is lost or damaged as a direct or indirect result of a violation of the hire agreement then you will remain responsible regardless of cause. The CDW does not cover tyres, antenna, equipment (radio, sat-nav etc.) or any damage to the interior of the vehicle or overhead & roof damage. You remain liable for any cleaning of the vehicle as per your hire agreement. You also remain liable for any fuel not replaced and any re-fuelling charges as stated in your conditions of hire.

  1. Charges for CDW

You agree to pay for any partial of full day the full day rate for the CDW. The CDW is optional and is non-refundable should you damage or not damage the vehicle. The CDW must be purchased before the commencement of the hire and cannot be added once the hire has begun. Current charges are as follows:

To reduce the excess from £1500 to £350 – £16 per day inclusive of vat (Cars)

To reduce the excess from £2000 to £350 – £16 per day inclusive of vat (Vans)

4. Failure to report an incident will leave the hirer liable for an increased standard excess regardless of any damage waiver paid for and taken along with administration fees